In March 2021, a class action was commenced in Quebec against Apple Canada Inc. and Apple Inc. (collectively “Defendants” or “Apple”) alleging that the “butterfly” keyboard mechanism in certain MacBook laptops is defective, and can result in characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling “sticky” or not responding in a consistent manner (the “Class Action”). Apple denies all of the allegations made in Class Action, denies that any MacBooks are defective, and denies that Apple did anything improper or unlawful.
“CLASS” or “CLASS MEMBERS”
The class is defined as follows:
Any physical or legal person who lives in / is domiciled in the Province of Quebec and who purchased, owns, or owned, other than for resale, a MacBook laptop sold between 2015 and 2019 equipped with a “Butterfly” keyboard (“Computer”) -or- any physical or legal person who lives in / is domiciled elsewhere but who purchased, other than for resale, such a Computer in the Province of Quebec.
UPDATE JANUARY 22, 2023
The parties have negotiated a settlement of the Class Action (the “Settlement Agreement”), which has been approved by the Superior Court of Québec as fair, reasonable and in the best interests of the Class.
The Settlement Agreement provides that the Defendants will pay a total of $6,000,000.00 CAD (the “Settlement Fund”), which includes the payment of Class Counsel fees plus taxes and disbursements, and also includes all Administration Expenses.
HOW TO RECEIVE YOUR SHARE OF THE SETTLMENT FUND
The Settlement Agreement covers Topcase Replacements, which refers to the replacement of the full keyboard module (including the battery, track pad, speakers, top case, and keyboard), and Keycap Replacements, which refers to the replacement of one or more keycaps on a keyboard and does not involve replacement of the full keyboard module. Either repair must have been performed by Apple or an Apple Authorized Service Provider.
For further information about the available compensation please click here.
MORE INFORMATION
A copy of the Settlement Agreement and other relevant Judgments, notices or proceedings may be found on this Settlement Website under the Documents tab.
The attorneys representing the Class (“Class Counsel”) are the firm of Lex Group Inc., which can be contacted at [email protected].
IMPORTANT DATES
|
Notice of Settlement Approval Issued to Class Members |
January 26, 2024 |
|
Filing Deadline and deadline to update an address or update email transfer payment information |
June 30, 2024 |
|
Distribution of Funds |
Late Summer 2024 |